FAQs

FAQ - Snowmonts Ski Tunes®

1. What are Snowmonts Ski Tunes®?

Snowmonts Ski Tunes® are wireless music headbands designed for seamless music listening and hands-free calling while skiing or snowboarding.

2. How do I connect my Snowmonts Ski Tunes® to my device?

To connect, simply turn on your Ski Tunes® and enable Bluetooth on your smartphone or device. Select "Snowmonts" from the list of available devices to pair.

3. Can I use Snowmonts Ski Tunes® with any smartphone?

Yes, Snowmonts Ski Tunes® are compatible with most Bluetooth-enabled smartphones, tablets, and devices.

4. How long does the battery last?

The battery typically lasts up to 10 hours of continuous use, depending on volume levels and usage patterns.

5. How do I charge my Snowmonts Ski Tunes®?

You can charge your Ski Tunes® using the included USB cable. Simply connect it to a USB power source.

6. Are Snowmonts Ski Tunes® waterproof?

While they are designed to withstand snow and light moisture, they are not fully waterproof. Avoid submerging them in water.

7. Can I make phone calls with Snowmonts Ski Tunes®?

Yes, you can make and receive phone calls hands-free. The built-in microphone allows for clear communication.

8. What if the sound quality is not good?

Ensure that your Ski Tunes® are fully charged and correctly paired with your device. If the problem persists, try resetting the headphones or checking the audio settings on your device.

9. Are the headbands adjustable?

Yes, Snowmonts Ski Tunes® feature an adjustable design to ensure a snug and comfortable fit for all head sizes.

10. Can I wash the headband?

Yes, the headband is machine washable. Remove the electronic components before washing, and follow the care instructions provided.

11. What is the warranty policy?

Snowmonts Ski Tunes® come with a one-year warranty that covers manufacturing defects. Please retain your receipt for warranty claims.

12. How do I return or exchange my Ski Tunes®?

If you're not satisfied with your purchase, you can return or exchange it within 30 days of purchase. Please refer to our return policy for more details.

13. Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times may vary based on your location.

14. Can I listen to music and take calls at the same time?

Yes, you can listen to music while still being able to take incoming calls. The music will pause when you answer a call.

15. What if I have more questions?

Feel free to contact our customer support team via email or through our website. We're here to help!